Renter process

Help applicants know what to do next.

Applicants should understand what the property requested, why each step matters, what Burnt verifies, and where to get help if something does not look right.

  • 01Know what is requested
  • 02Complete from a phone
  • 03Connect sources securely
  • 04Find support faster
Applicant mobile flow
Burnt applicant-facing renter screening checklist with requested verification steps
Show renters exactly what to finish. The mobile flow keeps requested steps visible so applicants know what is complete and what still needs attention.
Short answer

What do applicants do during tenant screening?

The renter screening process starts when an applicant opens the property-specific link, reviews the requested steps, provides consent, completes identity and source-verification steps, and follows any partner-check or fallback instructions included in the package.

Screening workflow

The whole flow fits on one line.

Create the package, send the link, guide the renter, review the result. That simple path keeps screening understandable for applicants and manageable for teams.

01

Open the link

The renter starts from the screening link sent by the property team.

02

Review the request

They see the requested steps before consenting and completing the flow.

03

Connect sources

Where available, income and employment are verified from source systems instead of uploads.

04

Know what is next

Status, fallback, and support paths are clearer than a pile of email attachments.

Product jobs

Clear work for the team. Clear steps for the renter.

The point is not just to run checks. The product has to help the buyer start screening, help the applicant finish, and help the reviewer understand what is ready.

Applicant does

Opens the property link, reviews the requested steps, consents, and completes identity or source connections in a guided flow.

Burnt guides

Keeps the flow mobile-friendly, labels requested checks, and routes fallback steps without making the applicant decode the process.

Property team sees

Completion status, verified fields, partner report context, and exceptions needed to keep the application moving.

In the product

The package stays connected from invite to review.

Reviewers get status and exceptions in the dashboard. Renters get focused mobile steps. The handoff stays visible as the package moves forward.

Burnt applicant verification checklist on a mobile screen
Renter checklist Applicants can see the requested steps and what still needs attention.
Burnt applicant income verification on a mobile screen
Source connection Income and employment steps happen in the same guided mobile flow.
Burnt operator dashboard showing applicant screening statuses
Operator status The property team gets completion status back without chasing every applicant.
What both sides see

What applicants and property teams can track.

A good applicant flow gives renters enough context to finish and gives the property team enough status to follow up thoughtfully.

Verified

Property and package context

Verified

Consent and requested steps

Verified

Source connection or fallback status

Review

Support and report-question routing

How it works

From screening link to completed renter steps.

01

Open the property link

The applicant starts from the screening link supplied by the landlord, manager, or property representative.

02

Complete requested steps

The applicant follows identity, income, employment, document fallback, and partner-check steps requested by the package.

03

Use support when needed

Applicants can email support@burnt.com for Burnt workflow questions and follow partner report instructions for consumer-report disputes.

Use cases

Designed for applicant realities.

Renters may be applying from a phone, gathering household information, or trying to understand what the property needs next.

FAQ

Questions this page answers.

Tenant Screening by Burnt

Send the link. Guide the renter. Review one package.

Launch with screening links or talk through a portfolio workflow with the Burnt team.

Start screeningTalk to team