Screening
Which partner report was involved
Report disputes
Report questions need the right dispute path.
Burnt helps applicants and property teams separate workflow questions from consumer-report disputes, then route each question to the party that can actually resolve it.
- 01Separate report questions
- 02Route disputes correctly
- 03Clarify decision owner
- 04Keep notices traceable
Short answer
How do tenant screening report disputes work with Burnt?
A tenant screening report dispute is the process for correcting consumer-report information such as credit, background, or eviction data. Burnt is not a consumer reporting agency and does not adjudicate partner-report disputes. Email support@burnt.com for Burnt workflow questions; use the reporting partner identified in the report or notice for consumer-report disputes.
Trust record
What should stay visible in the record.
Trust content should support the product workflow by making consent, partner boundaries, and review context easy to inspect.
Which notice or disclosure the applicant received
Which property team made the decision
Which support path applies to the question
Trust and compliance
Built around consent, criteria, and reviewable records.
Trust content should help buyers and applicants understand the workflow without taking attention away from the screening product itself.
Applicant consent
Screening begins with applicant authorization, clear package context, and a record of what the applicant completed.
FCRA partner modules
Credit, background, and eviction checks are presented as partner-powered modules with the right decision boundary made explicit.
Adverse-action context
Operators can keep report status, criteria, and applicant-support context together when consumer reports affect decisions.
Fair-housing consistency
Teams can organize packages and criteria by property or market so reviewers are not improvising applicant-by-applicant.
How it works
From application link to reviewable result.
Read the notice
Use the adverse-action or report notice to identify the reporting source and dispute instructions.
Contact the right party
Use support@burnt.com for Burnt workflow questions and the partner process for consumer-report accuracy questions.
Keep records together
Operators should retain the package, criteria, notice, and support context for the application record.
Use cases
Designed for real rental workflows.
Whether you run one unit or a national portfolio, each workflow keeps the answer focused and the next step clear.
- Adverse-action routing
- Credit report questions
- Background report disputes
- Eviction record questions
FAQ
Questions this page answers.
Tenant Screening by Burnt
Send the link. Guide the renter. Review one package.
Launch with screening links or talk through a portfolio workflow with the Burnt team.